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Features
The capabilities operators evaluate when picking a rental platform. Each feature is scored across every reviewed platform.
Accounting — by Access
Accounting delivered via the Access integration.
Accounting — by AccountsIQ
Accounting delivered via the AccountsIQ integration.
Accounting — by AFAS
Accounting delivered via the AFAS integration.
Accounting — by Exact
Accounting delivered via the Exact integration.
Accounting — by Fortnox
Accounting delivered via the Fortnox integration.
Accounting — by integraERP
Accounting delivered via the integraERP integration.
Accounting — by Microsoft Dynamics
Accounting delivered via the Microsoft Dynamics integration.
Accounting — by Opera
Accounting delivered via the Opera integration.
Accounting — by QuickBooks
Accounting delivered via the QuickBooks integration.
Accounting — by Sage
Accounting delivered via the Sage integration.
Accounting — by SAP
Accounting delivered via the SAP integration.
Accounting — by Visma
Accounting delivered via the Visma integration.
Accounting — by Xero
Accounting delivered via the Xero integration.
Address validation — by Loqate
Address verification + lookup via the Loqate integration.
Advanced Reports
Custom report builder — pivot, filter, schedule, export. KPIs by branch, season, equipment class, customer segment.
Availability Calendar
Real-time view of which assets are out, in-yard, reserved, or in service across a date range.
Base Reports
Standard reports — revenue by period, utilization, top customers, aged receivables, fleet status.
Billing Modes
Configurable rules for how rentals bill: minimum charges, prorating, weekend skipping, holiday handling, hour-of-day cutoffs.
COI Management
Stores customer Certificate of Insurance documents, tracks expiry dates, blocks rentals when COI is expired or missing for the asset class.
Coupon Management
Discount codes applied at quote or contract creation. Percentage off, fixed dollar off, free-day promotions.
Credit Card Processing
Native integration with card processors to charge cards on file, deposits, and balances. Stores PCI-compliant tokens.
CRM — by Salesforce
CRM delivered via the Salesforce integration.
Damage Waiver
Optional fee added to rentals that limits the customer's liability for damage. Three flavors: customer-signed waiver, no waiver (full charge process), or sale of waiver at check-out.
Deliveries & Pickups
First-class workflow for delivering equipment to and collecting it from job sites. Captures driver, customer signoff, photos.
Depreciation
Tracks asset book value over time using straight-line, MACRS, or custom schedules. Posts depreciation entries to the GL.
Digital Signatures
Customer signs the rental agreement on a tablet, phone, or email link. Signature stored on the contract record.
Dispatch
Assigns delivery and pickup jobs to drivers, vehicles, and time windows. Tracks driver progress.
Document Management
Stores documents (contracts, COIs, inspection reports, photos, customer correspondence) on the contract or customer record.
Document management — by DocTech
Document management via the DocTech integration.
E-Commerce
Public-facing online catalog with reservation, deposit, and pickup scheduling. Customer self-serves the entire booking.
E-signature — by DocuSign
Contract signing delivered via the DocuSign integration.
Employee Time Clock
Captures employee time on the clock by job, role, or equipment. Feeds payroll.
Equipment Financing
Tracks financed assets — loan amortization, interest, principal, payoff — alongside the asset record.
eRental
The digital rental contract surface — sign, pay, schedule, and confirm online without ever calling.
Event Space CAD Rendering
Floor-plan and 3D space rendering for event rental businesses. Place tables, chairs, and staging within a venue model.
Export to Excel / CSV
Any report or list view exports to Excel or CSV. Often the bridge to ad-hoc analysis or bookkeeping.
Extra shift (double/triple time rate management)
Additional charge when equipment is operated beyond standard shift hours (e.g. 2nd or 3rd shift).
GPS Delivery Routing
Route optimization for multi-stop delivery runs. Considers traffic, time windows, vehicle capacity.
Hour Meter Billing
Bills rental usage based on hour-meter readings rather than calendar time. Often combined with a base rate plus per-hour overage.
Hour Meter Tracking
Captures the hour-meter reading on equipment at check-out and check-in. Drives hours-based usage records.
Inspection Management
Pre-rent and post-rent inspection workflow. Captures equipment condition, photos, fluid levels.
Integrated Email & Texting
Send rental confirmations, reminders, late-return notices, and pickup notices via email or SMS directly from the contract surface.
Integrated Website
Public marketing site backed by the rental software's catalog. Equipment listings update automatically as inventory changes.
Inventory Management
Tracks every rental asset by serial number, status (out, in-yard, maintenance), and location. Foundational to every other operation.
Invoice Management
Generates, sends, tracks, and reconciles invoices. Supports interim, final, and recurring invoices on long contracts.
Job Costing
Allocates rental costs to a customer's specific job or project. Roll-up by job for end-of-job billing or cost analysis.
Kit Management
Bundles multiple SKUs into a single rental unit (e.g. generator + cable + distribution panel as one kit). Tracks both the kit and its components on contract.
Late Fee Calculation
Auto-calculates fees when assets are returned past the contracted return date. Configurable grace periods, daily rates, or capped fees.
Location — by what3words
Site addressing via the what3words integration.
Maintenance Management
Service ticket management, hour-meter and date-based maintenance triggers, parts inventory tracking, and out-of-service flagging tied to availability.
Stage 2+Maps — by Bing Maps
Mapping + routing via the Bing Maps integration.
Mileage-Based Delivery Pricing
Delivery and pickup charges calculated by zone, mileage, or fixed flat rate. Auto-applied to contract.
Mobile / Field App
Native mobile or tablet app for counter staff, drivers, and technicians. Supports check-in / check-out, signature capture, photo documentation, and offline workflows in the field.
Stage 2+Mobile-FirstMobile Transport App
Native app for delivery drivers — load manifest, route, customer signature, photos.
Mobile Workshop App
Native app for service technicians — work orders, parts lookup, photo capture, completion sign-off.
Multi-Location Operations
Inventory visibility, transfers, and reporting across multiple physical locations from a single instance — without the system becoming a different product per location.
Stage 3+Multi-LocationNon-Serialized & Serialized Tracking
Distinguishes between serialized assets (tracked individually by VIN or serial) and bulk consumables (tracked by quantity). Both behaviors live in one inventory model.
Online Customer Portal
Self-service customer login — see active rentals, request extensions, pay invoices, request returns.
Operator Timesheets
Captures equipment-operator hours on customer jobs (where the operator is rented along with the equipment).
Parts catalog — by SmartEquip
Parts catalog + lookup delivered via the SmartEquip integration.
Parts Inventory Management
Separate inventory for service parts and consumables, tied to work orders and equipment maintenance. Tracks usage against equipment service history.
Payments — by Elavon
Card-present and card-not-present payments via the Elavon integration.
Payments — by GPI
Payments via the GPI integration.
Payments — by Paladin POS
Payments via the Paladin POS integration.
Point of Sale (POS)
In-store sale of consumables (oil, blades, fuel) alongside rentals. One transaction, one payment, one receipt.
Purchasing & Receiving
Purchase order workflow, receiving against PO, three-way match (PO + receipt + invoice).
QR Code Tagging
QR codes on assets and bins, scannable from any phone camera. Lower cost than RFID, no special hardware needed.
QuickBooks Desktop Integration
Sync with QuickBooks Desktop (Pro, Premier, Enterprise) — typically via Web Connector or batch export. Different integration shape from QBO.
QuickBooks Integration
Native two-way integration with QuickBooks Online or Desktop — syncs customers, invoices, payments, and chart-of-accounts mappings.
Stage 1+DifferentiatorQuickBooks Online Integration
Native sync with QuickBooks Online — invoices, payments, customers, GL accounts. Cloud-to-cloud, real-time.
Quote and Contract Management
Create, edit, send, and convert rental quotes into binding contracts. Supports multi-line, multi-day, and recurring rental terms.
Table StakesStage 1+Rate benchmarking — by Rouse
Rate benchmarking via the Rouse integration.
Rate Management
Configure rental rates by period (hourly, daily, weekly, monthly), by customer account, and by season or promotion. Includes account-specific pricing and rate-card refresh.
Table StakesStage 2+Recommended Items
Suggests add-on items at quote or check-out (e.g. extra fuel, blades, safety equipment) based on the primary rental.
Recurring Invoicing
Automatic generation of repeat invoices for long-term and ongoing rentals — daily, weekly, monthly cadence.
DifferentiatorStage 1+Recurring Rentals
Long-term rentals that repeat on a schedule (monthly, quarterly). Distinct from recurring invoicing — the contract itself repeats, not just the billing.
Relationship Management (CRM)
Customer record, contact history, sales pipeline, opportunity tracking. Often integrated with the rental contract surface.
Rent to Own
Contracts where rental payments accrue toward purchase. Tracks paid-in equity and remaining balance.
Reporting and Analytics
Operational dashboards, utilisation reporting, financial visibility, and benchmarking. Owner sees the business in one view without exporting to Excel.
Stage 2+RFID Tracking
Auto-identification of assets via passive or active RFID tags. Bulk scan in/out without manual entry.
Safety Inspection Tracking
Schedule and record safety inspections (annual, periodic, OSHA-required) on equipment. Blocks rentals when inspections are overdue.
Scheduled Maintenance
Triggers maintenance work orders based on hours, miles, or calendar intervals. Auto-pulls equipment from the rentable pool when due.
Scheduling
General-purpose scheduling for staff, equipment, and customer commitments. Calendar view across roles.
Service Tickets
Work order surface for the service department. Parts, labor, technician assignment, photos, status.
Subrent / Re-Rental Tracking
When you rent equipment from another shop and re-rent it to your customer. Tracks the obligation, billing, and return to the source vendor.
Telematics
Real-time data from connected equipment — location, hours, fuel, fault codes, geofence violations.
Telematics — by AEMP
Telematics delivered via the AEMP standard (mixed-OEM API).
Telematics — by Allsetra
Telematics delivered via the Allsetra integration.
Telematics — by AMI
Telematics delivered via the AMI integration.
Telematics — by BigChange
Telematics delivered via the BigChange integration.
Telematics — by Bomag
Telematics delivered via the Bomag integration.
Telematics — by Contrack
Telematics delivered via the Contrack integration.
Telematics — by Enigma
Telematics delivered via the Enigma integration.
Telematics — by Hapn
Telematics delivered via the Hapn integration.
Telematics — by Hiboo
Telematics delivered via the Hiboo integration. Hiboo is a mixed-fleet telematics aggregator.
Telematics — by JCB LiveLink
Telematics delivered via the JCB LiveLink integration.
Telematics — by Matrix IQ
Telematics delivered via the Matrix IQ integration.
Telematics — by Pinpoint
Telematics delivered via the Pinpoint integration.
Telematics — by QuikTrak
Telematics delivered via the QuikTrak integration.
Telematics — by RoviTracker
Telematics delivered via the RoviTracker integration.
Telematics — by Teletrac Navman
Telematics delivered via the Teletrac Navman integration.
Telematics — by Trackunit
Telematics delivered via the Trackunit integration. Trackunit is a heavy-construction telematics network.
Telematics — by Verizon Connect
Telematics delivered via the Verizon Connect integration.
Used equipment — by Bidadoo
Used-equipment sales channel via the Bidadoo integration.
Waitlist Management
When equipment is unavailable for a requested date, customers join a waitlist. Auto-notifies as soon as it frees up.
Weather — by OpenWeather
Weather data delivered via the OpenWeather integration.
Workshop Management
Bay scheduling, technician assignment, parts allocation, and turnaround targets for the in-house workshop.
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